Frequently Asked Questions

You can submit an appointment request online, or call us at 240-716-8022 during office hours (Monday – Saturday, 9:00 AM – 5:00 PM). The online form is a request only. Our team will contact you to confirm details.

No. The website form sends an appointment request. Your appointment is not confirmed until a member of the SBHS team contacts you.

Availability varies. Our team will share current availability when they contact you.

Please call the office as soon as possible so we can find another time that works for you.

Our office is open Monday – Saturday, 9:00 AM – 5:00 PM.

SBHS provides psychiatric evaluations, medication management, individual (supportive) therapy, telehealth psychiatry, personalized treatment planning and follow-up care. View all services.

SBHS provides care for adolescents and adults.

We support people experiencing anxiety, depression, bipolar disorder, ADHD, PTSD and trauma-related concerns, stress and burnout, sleep disturbances, mood disorders, adjustment difficulties, life transitions, relationship stressors and more. Explore conditions.

You don’t need a diagnosis to reach out. Some insurance plans may require a referral, so please check with your plan or contact us.

Yes, when clinically appropriate. Telehealth availability depends on the service, provider, patient location, licensure, and applicable requirements.

A device with a camera and microphone, a reliable internet connection, and a private space. Instructions for joining will be shared before your visit.

Telehealth depends on patient location and licensure requirements. Please contact us to discuss your situation before requesting a telehealth visit.

Yes. SBHS has been approved by Aetna, First Health and Coventry. Coverage and benefits vary by plan, so we recommend contacting us or your insurer to confirm your benefits before your first visit. If your plan isn’t listed, please contact us and we’ll be glad to talk through your options.

Please contact us to ask about self-pay options and costs.

The SBHS website does not accept online payments. Please contact the office with any questions about cost.

Yes. Please contact us before your appointment and we’ll do our best to explain what to expect.

Information shared during your care is handled in accordance with applicable privacy laws. See our Notice of Privacy Practices.

Please do not include sensitive medical or health information in website forms or general email. Share clinical details during your appointment instead.

This website does not save form entries in your browser. The only thing it remembers on your device is your light/dark display preference. See our Website Privacy Policy.

A member of our team will contact you using the information you provided to discuss next steps, availability and any intake paperwork.

After your request, you may be asked to complete intake forms before your first visit. Our team will explain what’s needed when they contact you.

A photo ID, insurance card if applicable, a list of current medications and supplements, and any questions you have. Past records are helpful but not required.

Yes. A parent or guardian can submit a request on behalf of an adolescent. Please mention this in the general message (without sensitive details).

Please call the office at 240-716-8022 or submit an appointment request and select “Existing Patient.”

Please contact the office during office hours. It helps to request refills a few days before you run out.

For emergencies, call 911 or go to the nearest emergency department, or call or text 988. For non-urgent questions, call the office during office hours.